Empower DD – Ep. 10 How Cuyahoga DD Strives to Provide Excellent Service

On this month's episode, we meet Bonnie Makrai, Cuyahoga DD's Service Excellence Administrator. Learn more about what Bonnie does at the Board, how she can help you get answers and solutions, and how she works with staff to improve customer service.

After listening, if you'd like to contact Bonnie, you can reach her at her email: Makrai.Bonnie@cuyahogabdd.org