Report a Major Unusual Incident (MUI)

Cuyahoga DD has a Major Unusual Incident (MUI) voicemail line for reporting incidents 24 hours a day, 7 days a week. 440-333-6841

Cuyahoga DD has a designated email for all written incident reports submitted in conjunction with the verbal notification.  
UIR@cuyahogadd.org

Effective 7/1/25, Appendix C,D,E Administrative Review Forms are to be submitted with the UIR to this mailbox.  If the review form is not ready at that time, then it can be submitted to the assigned IA as soon as possible

Reporting Procedures

Physical Abuse, Sexual Abuse, Emotional Abuse, Neglect, Peer to Peer Act, Misappropriation, Exploitation, Prohibited Sexual Relations, Failure to Report, Accidental or Suspicious Death and Media Inquiries about an MUI

• Must be reported to the MUI Intake Reporting Line immediately but no later than 4 hours after discovery of the incident or allegation. All reports must be made verbally by contacting the MUI Intake Reporting Line.

• By 3:00 PM the next business day, a written Incident Report must be submitted to the Cuyahoga DD MUI Unit. 

•  Reports of physical, sexual, and emotional abuse, neglect, misappropriation, exploitation, and failure to report, must also be reported to law enforcement or the child abuse Intake Reporting Line (DCFS) in addition to a report to the MUI Intake Reporting Line:

                o If the victim is 21 or older, notify law enforcement that has jurisdiction where the incident occurred 
                o If the victim is under the age of 21, notify the Child Abuse Intake Reporting Line, 216-696-KIDS

*** For Peer to Peer Acts (Exploitation/Theft/Physical Act): Law Enforcement Notification should be made ONLY if criminal charges are being pursued ***

• All other categories of MUIs should be reported to the MUI Intake Reporting Line as soon as possible but no later than 3:00 PM on the next business day after discovery of the MUI. All reports must be made verbally by contacting the MUI Intake Reporting Line and accompanied by a written incident report

Forms

• MUI Annual Report for Agencies
• MUI Annual Report for Independent Providers
• Monthly Unusual Incident Log
• Incident Report form
• Incident Witness Report form
• Incident Administrative Report form

* Download first and then edit documents. 

Health & Welfare Alerts

All DD professionals must review Health & Welfare Alerts released by the Ohio DoDD as a part of annual training.