Job Details
Employer
Cleveland Guardians
Address
2401 Ontario St.
Cleveland, OH 44115
Description
PRIMARY PURPOSE: Assist in driving sales and overseeing the general operations of designated retail locations within Progressive Field, all while actively promoting a positive image of the Cleveland Guardians in every fan interaction. RESPONSIBILITIES & DUTIES: Selling/Fan Satisfaction - Deliver outstanding customer service - Strive towards achieving daily sales targets at both an individual and location level - Maintain a consistently positive attitude in the workplace, aligning with the best interests of the business - Engage in training sessions focused on fan-centric customer service while actively promoting a positive image of the Cleveland Guardians organization Merchandising - Collaborate with the Supervisor to ensure that the location adheres to company visual merchandising standards - Coordinate with the Supervisor to organize backstock and storage rooms according to company guidelines. - Communicate merchandise needs and ideas to management and buying team Operations/Loss Prevention - Support the daily maintenance and smooth operation of assigned location - Participate in training sessions to proficiently operate POS systems - Adhere to all loss prevention standards established by the Ballpark Retail management team to safeguard company assets - Promptly report any violations of loss prevention policies to the Retail Ballpark management team - Partner with the Supervisor to ensure the timely completion of shipments, accurate cycle counts, and successful execution of all business initiatives for the assigned location - Actively participates in all communication channels regarding policies, procedures, and other relevant information - Demonstrate comprehensive knowledge of all standards and the ability to manage the location in the absence of the Supervisor - Assume additional responsibilities as directed by Retail Ballpark management team *Will be required to train on POS (cash register) system but will not be required to run the register regularly ROLE REQUIREMENTS: - Previous sales, customer service, and or register experience preferred - Capability to frequently bend, stoop, reach, and lift - Must be at least 16 years old - Demonstrated ability to adhere to all organizational Health & Safety protocols AVAILABILITY REQUIREMENTS: - Available to work a minimum of 55 out of 81 home games (65%) during the months of April through October - Available to work 100% of Jewel Events (opening day, etc.) and Post Season Games - Work entire assigned shift, this includes but not limited to pre-events, post events, and rain delays - Work long and irregular hours including nights, weekends, and all holidays during the baseball season - Attend all required trainings and daily briefings, as directed
Schedule
Available to work a minimum of 55 out of 81 home games (65%) during the months of April through October; Available to work 100% of Jewel Events (opening day, etc.) and Post Season Games; Work entire assigned shift, this includes but not limited to pre-events, post events, and rain delays; Work long and irregular hours including nights, weekends, and all holidays during the baseball season; Attend all required trainings and daily briefings, as directed
Pay
$14 Per Hour
Age Requirements
16 and above